Contact Us
Contact
Talk to a human.
Real people, real fast. Most questions answered within 24 hours.
Hours
Monday–Friday · 9am–6pm CT
Closed weekends and U.S. federal holidays. We always reply by the next business day.
Before you email
Check the FAQ first — your answer is probably already there. For shipping or returns, hit the shipping or returns page.
Press & partnerships
Wholesale, press, brand collabs, content creators — email hello@aure.shop with “Partnership” in the subject line.